Checklist cmo

Fractional CMO Expert Onboarding Checklist

For the fractional CMO: what to gather in week one, questions that establish marketing credibility, and the first deliverable to produce.

A fractional CMO who walks into a company without a structured onboarding plan will spend the first month collecting information that should have been ready on day one. This checklist lives on the expert side of the engagement — it is what a fractional CMO does in their first five days to earn credibility and produce the first meaningful deliverable. The early days are about listening and diagnosing: understanding where demand comes from, where the customer journey drops off, and what the marketing team''s current capacity looks like. The goal is not to arrive with answers — it is to arrive with the right questions, and the structure to answer them within thirty days. Week-one priorities include getting read access to analytics and CRM data (Google Analytics 4, Mixpanel, or equivalent), mapping the customer journey from awareness to conversion, reviewing the last ninety days of marketing spend by channel and attributed pipeline, and identifying the two or three experiments with the highest leverage. The questions asked in early stakeholder conversations determine whether the next six months produce a coherent marketing strategy or expensive random activity. Do not give advertising spend authority until week six at earliest — that requires trust and context about the business that takes time to build. The goal by end of week two is a written assessment of where demand generation is working, where it is breaking down, and what to fix first.

A fractional CMO who walks into a company without a structured onboarding plan will spend the first month collecting information that should have been ready on day one. This checklist lives on the expert's side of the engagement — it's what a fractional CMO does in their first five days to earn credibility and produce the first meaningful deliverable. The early days are about listening and diagnosing: understanding where demand comes from, where the customer journey drops off, and what the marketing team's current capacity looks like. The goal is not to arrive with answers — it's to arrive with the right questions, and the structure to answer them within thirty days. Week-one priorities include getting read access to analytics and CRM data, mapping the customer journey from awareness to conversion, reviewing the last ninety days of marketing spend by channel, and identifying the two or three experiments with the highest leverage. The questions asked in early stakeholder conversations determine whether the next six months produce a coherent marketing strategy or expensive random activity.

Week 1 — Access & Discovery

  • Access CRM and pull MQL → SQL → closed-won funnel data
  • Download last 6 months of campaign performance from ad platforms
  • Review website analytics (top pages, traffic sources, conversion rates)
  • Read last 5 sales calls or customer interviews (recordings or notes)
  • Inventory all active campaigns, content, and brand assets

Week 1 — Key Questions

  • What is the company's biggest marketing challenge right now?
  • What channels have worked and which have been abandoned and why?
  • How does marketing currently hand off leads to sales?
  • What does the CEO consider a successful marketing outcome in 90 days?
  • What is the current cost of customer acquisition by channel?

Week 2 — First Deliverable

  • Produce a marketing funnel audit with conversion benchmarks
  • Identify 3 highest-leverage opportunities (quick wins)
  • Propose 2 channels to double down on and 1 to pause
  • Deliver proposed OKRs for the next quarter
  • Map the content gaps vs. buyer journey stages
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Frequently Asked Questions

Week one priorities: get access to analytics (Google Analytics 4, Mixpanel, or Amplitude), CRM data (HubSpot, Salesforce, or equivalent), and any existing brand guidelines or asset libraries. Map the current customer journey — where does demand come from, where does it drop off, and what is the conversion rate to opportunity. Review the last 90 days of marketing spend by channel and the attributed pipeline. This gives the fractional CMO enough context to start identifying the two or three levers with the highest leverage before the end of week two.

The first 60 days should produce three specific outputs: a written current-state assessment with the top three marketing challenges, a list of the three highest-leverage experiments to run in the next 30 days, and a documented demand generation framework (how you attract, qualify, and convert prospects). If these are not visible by day 60, the engagement is not structured correctly. Marketing work without a framework is expensive random activity.

The minimum week one access: Google Analytics 4 or equivalent (read-only for first 30 days), CRM with pipeline and attribution data (read-only), ad platform access (Google Ads, Meta, LinkedIn — read-only), email platform data (open rates, click rates, unsubscribes), and brand asset library. Do not give advertising spend authority until week six at earliest — that requires trust and context about the business that takes time to build.