Privacy Policy
ExpertStackHub ("we," "us," or "our") is operated by Steeled Inc. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use expertstackhub.ai and related tools. By using the platform, you agree to the practices described here.
Contents
1. Information We Collect
Information You Provide Directly
When you create an account, apply to join the expert network, use our tools, or contact us, you may provide:
- Name, email address, and professional contact information
- Credentials, certifications, licenses, and work history (for experts applying to the network)
- Company name, industry, and headcount (for business users)
- Project descriptions and hiring intent entered into our tools
- Communications and correspondence with us
Information Collected Automatically
When you visit the platform, we automatically collect:
- Pages visited, tools used, and search queries submitted
- Time spent on pages and clickstream data
- IP address, browser type, operating system, and device identifiers
- Referring URLs and UTM parameters
- Session and interaction data
Information From Third Parties
We may receive information about you from third parties, including:
- Professional credential verification providers used during the expert onboarding process
- Analytics and advertising partners
- Other Stack Network properties, as described in Section 3
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the ExpertStackHub platform and its tools
- Match businesses with qualified experts based on described needs
- Verify expert credentials during the application and approval process
- Deliver the Expert Stack newsletter (only if you subscribe)
- Respond to your requests, questions, and support inquiries
- Analyze usage patterns to improve platform quality and relevance
- Detect and prevent fraud, abuse, or violations of our Terms of Service
- Comply with legal obligations and enforce our policies
- Provide personalized content and recommendations where applicable
We do not use your information to train external AI models or sell your data to data brokers.
3. Stack Network Data Sharing
ExpertStackHub is a member of the Stack Network, a suite of B2B intelligence platforms operated by Steeled Inc. By using ExpertStackHub, you acknowledge that certain data may be shared across Stack Network properties as described below.
The Stack Network includes properties such as ExpertStackHub, CyberStackHub, LegalStack, CFOTechStack, and others operated by Steeled Inc. Within this network, we may share:
Stack ID
A Stack ID is a pseudonymous identifier that links your activity across Stack Network properties. If you interact with multiple Stack Network sites (for example, ExpertStackHub and CyberStackHub), your Stack ID allows us to understand your cross-site interests and provide more relevant matching results and content. The Stack ID is not tied to your name unless you have created an account.
Cross-Site Context
When our AI matching and recommendation systems evaluate your needs, they may draw on cross-site context — aggregate signals about demand, expertise types, and engagement patterns across the Stack Network. This context improves matching quality. No personally identifiable information is shared in cross-site context signals; only aggregated behavioral patterns are used.
Shared Account Infrastructure
If you create an account with Steeled Inc. credentials that work across the Stack Network, your account profile and preferences may be accessible across participating Stack Network properties.
You may opt out of Stack ID cross-site linking by contacting us at privacy@expertstackhub.ai. Opting out will not remove your data from ExpertStackHub but will prevent your activity from being linked across Stack Network properties.
4. Other Data Sharing
We do not sell your personal information to third parties. We may share information in the following circumstances:
Service Providers
We work with trusted service providers that help us operate the platform. These include hosting providers, email delivery services, analytics platforms, and credential verification services. Service providers are contractually obligated to use your information only as directed by us and to protect it.
Public Expert Profiles
If you create an expert profile and it is approved for listing, your professional profile information — including name, credentials, specialties, and rates — will be visible to businesses using the platform. You control the content of your profile and may request changes or removal at any time.
Legal and Compliance
We may disclose information when required by law, subpoena, court order, or to protect the rights, property, or safety of Steeled Inc., our users, or the public.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party. We will notify you before your information is subject to a different privacy policy.
5. Cookies and Tracking
We use cookies and similar technologies to operate the platform. Here is what we use and why:
Essential Cookies
Required for core platform functionality including session authentication, security tokens, and preference storage. These cannot be disabled without breaking platform features.
Analytics Cookies
We use analytics tools to understand how visitors use the platform, which pages are most visited, and where users encounter friction. Analytics data is aggregated and not used to identify individuals. Analytics providers we use include Google Analytics.
Functional Cookies
Cookies that remember your preferences, such as saved searches or previously accessed tools, to improve your experience on return visits.
Stack Network Cookies
Cookies used to maintain your Stack ID and personalization context across Stack Network properties, as described in Section 3.
You can manage cookie preferences through your browser settings. Blocking essential cookies will impair platform functionality. You can opt out of analytics tracking by using browser-level tools or the Google Analytics opt-out extension.
6. Third-Party Services
The platform integrates with third-party services that have their own privacy policies. These include:
- Google Analytics — Website analytics and traffic analysis
- Google Fonts — Typography delivery via Google's CDN
- Resend — Transactional email delivery
- OpenAI — Powers AI-generated content and matching tools
- Stripe — Payment processing for any paid services
- Render — Application hosting and infrastructure
- Neon — Database hosting
We are not responsible for the privacy practices of these third parties. We encourage you to review their policies directly.
7. Data Retention
We retain your information for as long as necessary to provide our services and meet our legal obligations:
- Account data is retained while your account is active and for up to 3 years after closure
- Expert application data is retained for 5 years for credential verification audit purposes
- Usage and analytics data is retained for up to 2 years in identifiable form and indefinitely in aggregated, anonymized form
- Legal records (contracts, compliance data) are retained as required by applicable law
You may request deletion of your personal data by contacting us at privacy@expertstackhub.ai. Some data may be retained for legal compliance even after a deletion request.
8. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or other applicable privacy laws, including:
- Access — Request a copy of the personal information we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data (subject to legal retention requirements)
- Portability — Request your data in a portable, machine-readable format
- Opt-out of sale — We do not sell personal information; this right is acknowledged but not applicable
- Restriction — Request restriction of certain processing activities
To exercise any of these rights, contact us at privacy@expertstackhub.ai. We will respond within 30 days. We may need to verify your identity before processing certain requests.
9. Security
We implement reasonable technical and organizational measures to protect your information, including encryption of sensitive data in transit and at rest, access controls, and regular security reviews. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security, and we encourage you to use strong passwords and protect your account credentials.
If you believe there has been a security incident affecting your data, contact us immediately at privacy@expertstackhub.ai.
10. Children's Privacy
ExpertStackHub is a professional business platform intended for users 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly. Contact us if you believe we have inadvertently collected such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered users by email where appropriate. Continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: privacy@expertstackhub.ai
- Operated by: Steeled Inc.